Large Format Printers Trade-In (T-series & Z-series)- Reseller

Large Format Printers Trade-In (T-series & Z-series)- Reseller

The program is available for DesignJet Specialist and DesignJet Production Specialist only. The program enables the eligible reseller to perform a trade-in on behalf of a customer.

How does the Trade-In program work?

Large Format Printers Trade-In (T-series & Z-series)- Reseller

Executing a Trade-in:

  1. You need to be a registered reseller to execute a trade-in.
  2. Login and register one or more products for the Trade-in.
  3. Select the new product sold.
  4. Enter details for new and old product.
  5. Enter details for the customer.
  6. Upload required documents.
  7. Accept the offer.
  8. After your request has been checked and the order is approved you will get an order number and information on the next steps.
  9. You may log out or go back the beginning and register products for another customer of yours.

What you will need

We recommend that you have all details to hand before starting:

  1. Reseller & Customer information
  2. Details on new product sold to the customer:
    - Copy of your invoice to the customer
  3. Details on product to be returned
  4. A proof that the customer has transferred the ownership of the old product to you:
    - Transfer of Ownership Document

The complete functionality of the trade-in program can only be guaranteed when no pop-up blocker is active, i.e. pop-up windows can be opened.

Together we can make a difference

Join us in advocating for a circular economy.

More information