3 Year HP Commercial Warranty for selected HP LaserJet models

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3 Year HP Commercial Warranty for selected HP LaserJet models

Worry-free printing for up to three years1 when you use Original HP supplies2

Leading businesses require top performance from their office equipment. There’s no time for interruptions or costly repairs. Extend protection and get up to three years¹ of worry-free printing when you use Original HP supplies² with your HP LaserJet printer. Should anything go wrong, experienced HP technicians will quickly service your device at no charge.³ With the HP 3-Year Commercial Warranty promotion⁴, you can focus on your business - and leave the printing to HP.

Every HP LaserJet comes with a one-year HP commercial warranty (or HP Limited Warranty). This HP 3-Year Commercial Warranty⁴ promotion provides warranty support for up to three years¹ when you use Original HP supplies² - should anything go wrong, experienced HP technicians will quickly service your device at no charge.³ With the HP 3-Year Commercial Warranty⁴, you can focus on your business - and leave the printing to HP.

 

Steps to claiming your Service pack

  1. You purchase one of the eligible printers.
  2. Please complete details about your printer purchased and your address data up to 60 days after the date of purchase. The information is required for the Service pack registration.
  3. Within six weeks you will receive the confirmation email of your Service pack registration.

Important

Before you begin the registration process, please ensure you have all the following information available:

  • Serial number of your product
    The serial number can be found above the barcode on the label on the back of your HP product. For notebooks it can be found on the machine under the battery.

  • Scanned invoice
  • Personal data

How does the HP 3-Year Commercial Warranty promotion work?

This HP 3-Year Commercial Warranty promotion provides extended support for HP LaserJet printers.

As long as you’ve been using HP Original Supplies², you will receive service and support, at no charge³, for up to three years after purchase. If service or repair is required, your call agent will request an HP Cartridge Index Code. The code is automatically generated based on the supplies used in the device and is easily retrievable.

A list of eligible HP LaserJet printers can be found in Table A of the Terms and Conditions. Each end customer may register up to 50 eligible HP LaserJet printers. Registration and activation must be completed within 60 days of original purchase.

A list of eligible printers and MFPs can be found in Terms and Conditions.

Customers may register up to 50 printers or MFPs.

Registration and activation must be completed within 60 days of original purchase.

Repairs at no charge3Increase productivityProtect investmentsStabilize costs
Device repair and unlimited service interventions5 when you use Original HP supplies.2Reduce system downtime, and get devices back online quickly.Rely on HP technicians to service your device using original HP parts.Avoid unbudgeted repair costs and count on unlimited service interventions.5

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Frequently Asked Questions

What happens if I register my product, but do not use Original HP Supplies?

All customers continue to benefit from the standard 1-year HP commercial warranty offered with HP LaserJet printers. Once registered in the HP 3 Year Commercial Warranty promotion, services are available at no charge3 for up to three-years if you use HP Original Supplies. Alternatively, customers may purchase HP Care Packs to extend services beyond the HP limited standard warranty4 with a program that best meets their needs (please visit our HP Care Pack Central for more information).

Please note that while the use of non-HP or refilled cartridges will void the additional two-years of extended coverage, it will not cancel your standard one-year HP Limited Warranty. However, if during the standard one-year HP commercial warranty the printer manifest a defect and failure or damage is attributable to the use of a non-HP or refilled cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage, see HP Limited Warranty Statement for more information.
 

What data is tracked on my device? How does HP verify that Original Supplies have been used?

No tracking or communication with the device is required for this program. HP does not track any data without consent by the user.

Instead, use of Original HP supplies is verified when the customer submits a unique 8-digit Cartridge Index Code generated on the print device, at the time of service. No communication between HP and the device is necessary to obtain the Cartridge Index Code. The printer or MFP verifies use of Original HP supplies using an electronic signature assigned to each toner and ink cartridge.

Consumer statutory rights

If you are a consumer, the HP 3-Year Commercial Warranty benefits apply in addition to any statutory rights provided under consumer protection laws related to nonconforming of goods with the contract of sales. Consumer statutory rights are not limited or affected in any manner by this promotion. For further information please consult the following link: Consumer Legal Guarantee.

Code Qualifying HP Products warranty extension Product available until
3PZ15A HP LaserJet Enterprise M406dn U9ZS8E - HP 3 years Extended Services 31/10/2025
3PZ55A HP LaserJet Enterprise MFP M430f U9ZS8E - HP 3 years Extended Services 31/10/2025
3PZ95A HP Color LaserJet Enterprise M455dn U9ZS8E - HP 3 years Extended Services 31/10/2025
3QA55A HP Color LaserJet Enterprise MFP M480f U9ZS8E - HP 3 years Extended Services 31/10/2025
J8H61A HP LaserJet Pro M501dn U9ZS8E - HP 3 years Extended Services 31/10/2025
1PV87A HP LaserJet Enterprise M507dn U9ZS8E - HP 3 years Extended Services 31/10/2025
1PV88A HP LaserJet Enterprise M507x U9ZS8E - HP 3 years Extended Services 31/10/2025
1PV64A HP LaserJet Enterprise MFP M528dn U9ZS8E - HP 3 years Extended Services 31/10/2025
1PV65A HP LaserJet Enterprise MFP M528f U9ZS8E - HP 3 years Extended Services 31/10/2025
1PV67A HP LaserJet Enterprise MFP M528z U9ZS8E - HP 3 years Extended Services 31/10/2025
7ZU81A HP Color LaserJet Enterprise M554dn U9ZS8E - HP 3 years Extended Services 31/10/2025
7ZU78A HP Color LaserJet Enterprise M555dn U9ZS8E - HP 3 years Extended Services 31/10/2025
7ZU79A HP Color LaserJet Enterprise M555x U9ZS8E - HP 3 years Extended Services 31/10/2025
7ZU87A HP Color LaserJet Enterprise Flow MFP M578c U9ZS8E - HP 3 years Extended Services 31/10/2025
7ZU85A HP Color LaserJet Enterprise MFP M578dn U9ZS8E - HP 3 years Extended Services 31/10/2025
7PS84A HP LaserJet Enterprise M611dn U9ZS8E - HP 3 years Extended Services 31/10/2025
7PS86A HP LaserJet Enterprise M612dn U9ZS8E - HP 3 years Extended Services 31/10/2025
7PT00A HP LaserJet Enterprise MFP M636fh U9ZS8E - HP 3 years Extended Services 31/10/2025
7PS98A HP LaserJet Enterprise MFP M635fht U9ZS8E - HP 3 years Extended Services 31/10/2025
7PS97A HP LaserJet Enterprise MFP M635h U9ZS8E - HP 3 years Extended Services 31/10/2025
7PS99A HP LaserJet Enterprise Flow MFP M635z U9ZS8E - HP 3 years Extended Services 31/10/2025
7PT01A HP LaserJet Enterprise Flow MFP M636z U9ZS8E - HP 3 years Extended Services 31/10/2025
J7Z99A HP Color LaserJet Enterprise M652dn U9ZS8E - HP 3 years Extended Services 31/10/2025
J8A04A HP Color LaserJet Enterprise M653dn U9ZS8E - HP 3 years Extended Services 31/10/2025
J7Z98A HP Color LaserJet Enterprise M652n U9ZS8E - HP 3 years Extended Services 31/10/2025
J8A10A HP Color LaserJet Enterprise MFP M681dh U9ZS8E - HP 3 years Extended Services 31/10/2025
J8A13A HP Color LaserJet Enterprise Flow MFP M681z U9ZS8E - HP 3 years Extended Services 31/10/2025
J8A17A HP Color LaserJet Enterprise Flow MFP M682z U9ZS8E - HP 3 years Extended Services 31/10/2025
2Z605F HP LaserJet Pro 4002dn HP 3 years Extended Services 31/10/2025
2Z606F HP LaserJet Pro 4002dw HP 3 years Extended Services 31/10/2025
2Z622F HP LaserJet Pro MFP 4102dw HP 3 years Extended Services 31/10/2025
2Z623F HP LaserJet Pro MFP 4102fdn HP 3 years Extended Services 31/10/2025
2Z624F HP LaserJet Pro MFP 4102fdw HP 3 years Extended Services 31/10/2025
4RA87F HP Color LaserJet Pro 4202dn HP 3 years Extended Services 31/10/2025
4RA88F HP Color LaserJet Pro 4202dw HP 3 years Extended Services 31/10/2025
4RA83F HP Color LaserJet Pro MFP 4302dw HP 3 years Extended Services 31/10/2025
4RA84F HP Color LaserJet Pro MFP 4302fdn HP 3 years Extended Services 31/10/2025
5HH64F HP Color LaserJet Pro MFP 4302fdw HP 3 years Extended Services 31/10/2025
6QN28A HP Color LaserJet Enterprise 5700dn U9ZS8E - HP 3 years Extended Services 31/10/2025
6QN29A HP Color LaserJet Enterprise MFP 5800dn U9ZS8E - HP 3 years Extended Services 31/10/2025
6QN30A HP Color LaserJet Enterprise MFP 5800f U9ZS8E - HP 3 years Extended Services 31/10/2025
58R10A HP Color LaserJet Enterprise Flow MFP 5800zf U9ZS8E - HP 3 years Extended Services 31/10/2025
6QN33A HP Color LaserJet Enterprise 6700dn U9ZS8E - HP 3 years Extended Services 31/10/2025
58M42A HP Color LaserJet Enterprise 6701dn U9ZS8E - HP 3 years Extended Services 31/10/2025
6QN35A HP Color LaserJet Enterprise MFP 6800dn U9ZS8E - HP 3 years Extended Services 31/10/2025
6QN36A HP Color LaserJet Enterprise Flow MFP 6800zf U9ZS8E - HP 3 years Extended Services 31/10/2025
6QN37A HP Color LaserJet Enterprise Flow MFP 6800zfsw U9ZS8E - HP 3 years Extended Services 31/10/2025
6QN38A HP Color LaserJet Enterprise Flow MFP 6800zfw+ U9ZS8E - HP 3 years Extended Services 31/10/2025
76H10A HP Color LaserJet Enterprise Flow MFP 6801zfsw U9ZS8E - HP 3 years Extended Services 31/10/2025
76H11A HP Color LaserJet Enterprise Flow MFP 6801zfw+ U9ZS8E - HP 3 years Extended Services 31/10/2025

(1)Includes HP’s standard 1 year commercial warranty (also referred to as HP Limited Warranty) plus 2 additional years of commercial warranty by HP subject to (a) registration within 60 days after purchase and (b) acceptance of the promotion terms and conditions.  For details, see www.hp.com/go/3yearcommercialwarranty.
(2) The use of non-HP or refilled cartridges will void the 2 additional years of HP commercial warranty, but will not cancel your 1-year standard HP commercial warranty. However, charges may apply according to HP Limited Warranty Statement (See Terms and Conditions and HP Limited Warranty).
(3) Subject to HP Limited Warranty Statement terms and conditions. See the HP Limited Warranty Statement provided with your product or click here.
(4) If you are a consumer, HP 3-Year Commercial Warranty benefits apply in addition to any statutory rights provided under consumer protection laws related to nonconforming of goods with the contract of sales. Consumer statutory rights are not limited or affected in any manner by the HP 3-Year Commercial Warranty. For further information please consult the following link: Consumer Legal Guarantee.
(5) For services covered according to HP terms and conditions. For details, see Terms and Conditions and the HP Limited Warranty.