Important

After purchasing an eligible HP printer you must complete and submit the required information via the online claim form within 30 calendar days of purchasing the printer:

1. Product number and serial number of your new HP printer.
   
   Find your serial number (or Serial NO, S/N, or SN) on labels on your HP product /packaging or use the HP Support Assistant or HP Smart App.
   
   
   
   HP PCs, Printers - Finding the Serial Number »
2. Electronic proof of purchase in the form of an invoice from the seller, by means of a scan or file to be attached to the claim.
3. Personal data
4. Bank details including the IBAN where you wish to receive the refund.
5. If you participate as a company/public authority, you must share your tax identification number.