Large Format Printers Trade-In for Customer (T-series & Z-series)

Large Format Printers Trade-In for Customer (T-series & Z-series)

Secure your trade-in in just a few steps:

Step 1: Buy

Purchase a qualifying new HP DesignJet.

Step 2: Submit

Complete and submit the online claim form.

Step 3: Return

Get your old eligible large-format printer ready for HP pickup.

Step 4: Save

Receive your Trade-In Value.

How to claim your Trade-In!

  • Please prepare all required details.
  • Select your new products and your return products.
  • You will receive an offer with the value of the return payment.
  • Enter the product details.
  • Enter your contact details.
  • Upload the new product invoice document.
  • Read and accept the Terms & conditions.
  • Submit your claim and receive your claim reference number and packing instructions
  • After claim validation HP will collect your return products.

Important

Before you begin the registration process, please ensure you have all the following information available:

  • Product number and serial number of your new product
    How to find your serial number
    Find your serial number (or Serial NO, S/N, or SN) on labels on your HP product /packaging or use the HP Support Assistant or HP Smart App.



    HP PCs, Printers - Finding the Serial Number »
  • Electronic copy of the invoice (to be uploaded during claiming process; format: .pdf, .jpg, .gif, .png; max. file size: 3 MB)
  • Details of the product(s) to be returned: manufacturer, model, measurements, weight
  • Personal data and bank details