The HP Integrity Trade-up Program allows customers to claim a return credit on their old HP Servers when they buy new or Renew HP Integrity or HP 9000 servers.
How to participate in the program?
Start your request here:
How does the trade-in program work?
Registration: Trade-up request is registered by HP Sales or HP Channel Partner online.
Approval: Request approved online by local country BCS Business Unit representative.
Acceptance: End customer receives acceptance for agreed trade-in value (via automatically generated e-mail) within 5
days of registering.
Order for new product placed as per standard process via channel partner and/or Order Management (no need to
reference trade-up when placing order).
End customer receives new product and invoice from HP or Reseller.
Claim: End customer submits claim for collection and rebate (referred to as “Restitution” in the portal) by clicking
on the URL in the acceptance e-mail and providing details of the new order, collection requirements and bank account
details for the credit. This must be submitted within 90 days of the date of registration and no more than 30 days
after the customer is invoiced for the new product.
Collection: Return product must be collected within 16 weeks of the date of the claim.
Rebate: Returned product is cleared and rebate payment processed within 30 days of the date of collection.
Please note:
For reasons of data security, there is a time limit of 30 minutes when registering a Trade-In offer.If during this period, you do not click on "continue »"- or another button, your entry will be interrupted.
The complete functionality of the trade-in program can only be guaranteed when no pop-up blocker is active, i.e. pop-up windows can be opened.
